Communicating User Login and Known Password

After you finish the process of Configuring Users, email users their usernames and passwords. Note: This method only applies to non-Admin portals such as Parent Portal, Staff Portal, Apply Online, etc. Note: this method only works when you import the users and passwords using a format that can be reconstructed using merge fields such as a combination of student id and student last name. Another method is using DAT Query to pull default passwords and updating passwords to default passwords in bulk. Example: After creating a DAT Query with the student id, email, and default password field, you can import the new student username and password and email all the students their username and default password. Note: In the DAT, Default Passwords for students are found in Student Info. Default Passwords for parents are found in Households.

1. Navigate to Security > Users. You need the Security Full role.

2. Create a DAT Filter to locate the desired users. Note: The Createdate field is available in the users table and is useful for locating users created by an import.

3. Select the users and use email multi-action.

4. Create the email. Include the “UserName” and “DefaultPassword” fields. Note: This email may be the parent or student's first introduction to the parent / student portal. Include links to the appropriate portal. Note: The email may be saved as a template for reuse.

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Please, make sure that all required fields (marked with *) are completed.

School Name *

Relation to School *

select

Last Name *

Your First Name *

Your Email *

Your Phone # *