Products
Admissions & Enrollment
After School Activities
API
Cafeteria & POS
School CRM
Data Analytics & AI
CMS
Donations
Enrollment Management System
Financial Aid Management
Finance & Accounting
Fundraising
Point of Sale
Scheduling
Student Information System
Summer School & Summer Camp
Solutions
K-12 Private and Independent Schools
K-12 Public Schools
Colleges & Universities
Medical Schools
Vocational and Technical Schools
International Schools
Dance and Theater Schools
Youth Programs
Why PCR Educator
Team
Knowledge Base
FAQ
Training and Support
PCR independent school management solution and website
Products
Admissions & Enrollment
After School Activities
API
Cafeteria & POS
School CRM
Data Analytics & AI
CMS
Donations
Enrollment Management System
Financial Aid Management
Finance & Accounting
Fundraising
Point of Sale
Scheduling
Student Information System
Summer School & Summer Camp
Solutions
K-12 Private and Independent Schools
K-12 Public Schools
Colleges & Universities
Medical Schools
Vocational and Technical Schools
International Schools
Dance and Theater Schools
Youth Programs
Why PCR Educator
Team
Knowledge Base
FAQ
Training and Support
Sign In
Demo
School CRM
Blog
Unable to Login - CMS Website
Unable to Login - CMS Website
Unable to Login - CMS Website
If the user is unable to login to a CMS page, then confirm that their user has sufficient rights to access the page.
1. Check that they are trying to log into an appropriate location.
Example
: Parents should not be trying to log into the teacher portal or student portal.
2. Check that the user has appropriate roles.
Example
: To access the Teacher Portal, a user must have the Faculty Full or Faculty Read roles. To access the parent portal, the user must have the Parent role. To access the student portal, the user must have the Student role.
Note
: For parents, make sure the user
Profile
is associated with a household connected with an Enrolled student. For students, make sure the user
Profile
is associated with an Enrolled student.
3. Check the target page for any additional criteria to access it.
i. Log in to the target page with a user having the Website Full role.
ii. Click “Content” in the upper left corner.
iii. In the right menu, expand Roles. Check for the roles required to access the page. Does the user have all the necessary roles?
iv. Expand Filter. Check for any filters limiting access to the page. Does the user qualify for the filter specified (if any)?
Note
: It is possible that the roles in (iii) or the filters in (iv) are specified on the master page. If you believe this may be the case, submit a ticket to
support@pcreducator.com
.
See also
Unable to Login
User
Linkedin
301-947-7380
sales@pcreducator.com
Schedule Demo
Please, make sure that all required fields (marked with *) are completed.
School Name
*
Relation to School
*
select
Administration - Database Manager
Administration - Head of School
Administration - Registrar
Development - Director of Development
Finance - Business Manager
Finance - CFO
IT - Director of Technology
Other - Parent
Other - Staff
Other - Volunteer
Last Name
*
Your First Name
*
Your Email
*
Your Phone #
*
Household
User
PCR Educator School Information System is an online database engineered for schools and universities to deliver the highest level of flexibility, unique experience, transparent communication and customized design.