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Posted April 02, 2019

Dropping Course - Refund

To drop a student from courses through the Adding / Dropping Course Student Billing screen:

1. Check the checkbox next to the courses you want to drop from the Current grid. Click Next.

2. Review the credits to be generated. Specify the date, customer memo, and anything else as appropriate. When you are satisfied with the credit to be generated, click Next. Note: A separate credit is generated for each line item.

3. The credits have been generated and are applied to any unpaid invoices. You see a list of all invoices and credits that have been generated for the student as well as any receipts. Note: An asterisk (*) appears next to the newly created credits.

Note: In the event that the invoice has already been paid, the credit will have a remainder. This credit can be refunded as a Refund Overpayment.