99.987% uptime·0 security breaches·35+ years in education·Built and supported in the U.S.

Main2026

A parent accidentally submitted the wrong (Re) Enrollment Contract. How can I have them complete the correct one?

Posted March 25, 2024

If a parent has submitted the wrong (Re) Enrollment Contract, follow these steps to correct it:

- Clean the student record using (Re) Enrollment Contract Cleaning Control Options For Students.
- Void their current AR Invoice to allow for a new one upon contract submission.
- If the deposit has already been paid, apply the skip payment action as described in (Re) Enrollment Contract Application Setup.
- Send them the new (Re) Enrollment Contract.
- Once submitted, allocate the original AR Receipt to the new AR Invoice.

Was this article helpful?

Your feedback goes to the team that maintains this article.

Thanks. We use this to improve the article.

Still have questions?

Live chat is staffed weekdays 8 am to 7 pm ET. Tickets get a response within one business day.

Open a ticket

New to PCR Educator?

If you landed here from a search and want to see what PCR Educator can do, the demo is the fastest way in. Thirty minutes, no commitment.

Book a demo

A parent accidentally submitted the wrong (Re) Enrollment Contract. How can I have them complete the correct one?

Was this article helpful?

More from the Knowledge Base

Still have questions?

New to PCR Educator?