A Household Notification Trigger is a notification trigger that operates on a Household record rather than on an individual student. It parallels the existing Student trigger type and is available automatically in the trigger Category dropdown.

PCR Educator has added the Household trigger type so that schools can send a single message per family for events that are inherently household-level, such as tuition billing, re-enrollment, annual giving, and emergency communication. This is a major step forward for schools that have wanted family-level automation without the duplication that comes from looping over each student.

The Household trigger appears in the Category dropdown for any school running notifications on a supported build.

How the Household trigger works

The Household trigger reads from the Household record as its primary scope. The condition query is written against Household fields, and the resulting message is addressed to the household rather than to a single student.

The Household trigger supports the full set of suppression controls. See Notification Trigger Suppression for the SendOncePer, MaxFiresPerScope, and PeriodScopeSchoolId fields and how each is evaluated.

Roles required

The Notification Triggers page is restricted to users with the Security Full role. The same role is required for creating and editing Household triggers.

Configuring Household Trigger

• Open the Notification Triggers page in Campus.
• Click Add Trigger.
• In the Category dropdown, select Household.
• Define the condition query against the Household record.
• Set the message template, recipients, and schedule.
• Optionally set the suppression fields described in Notification Trigger Suppression.
• Save the trigger.

Example: A trigger that fires when a household has any unpaid invoice over thirty days past due, configured with SendOncePer set to one fire per billing cycle.

Use cases by department

Business office and finance

• A tuition past-due reminder that fires once per household per billing cycle rather than once per student.
• A reminder to refresh autopay banking information, capped at one fire per household per year.

Admissions and enrollment management

• A re-enrollment open notification that lands once per returning family on the published open date.
• A withdrawal-risk outreach trigger for households flagged by year-over-year engagement scoring.

Advancement and development

• A capital campaign pledge reminder gated by SendOncePer so donors are not approached twice in the same quarter.
• A legacy family milestone notification when cumulative household giving crosses a recognition threshold.
• A parents association membership renewal reminder tied to the household record.