99.987% uptime·0 security breaches·35+ years in education·Built and supported in the U.S.
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St. George's School
Greenwich, CT · Independent K-12 day school · 540 students · Pre-K through Grade 12
K-12 Independent

Re-enrollment that runs on its own.

St. George's moved its admissions, re-enrollment contracts, billing, and parent communication onto PCR Educator. The April re-enrollment cycle that used to occupy three administrators full-time is now ninety percent automated, with a yield rate that climbed from 84 percent to 91 percent.

91%Re-enrollment yield, up from 84% the year before consolidation.
3 → 0.3Full-time staff equivalents needed to run the re-enrollment cycle.
11 daysFrom application open to first decision letter, down from 32.

Spring used to be survival. Now it just runs.

St. George's School serves 540 students from Pre-K through Grade 12 on a 38-acre campus in Greenwich, Connecticut. The school's reputation rests on relationships: small classes, faculty who know every family, and an admissions team that returns every call within four hours.

Before PCR Educator, the operations team behind that experience ran on four systems. Admissions inquiries lived in one CRM. Re-enrollment contracts were emailed PDFs. Tuition billing ran in a separate finance product. Parent communication used a fifth tool for newsletters. Every spring, the same three administrators dropped everything else for ten weeks to push families through re-enrollment.

What they built on PCR Educator

The school consolidated onto PCR Educator over a single summer. The fall enrollment cycle was the first real test. By the following spring, re-enrollment ran with one part-time administrator and a stack of automated workflows.

  • Admissions inquiries flow into PCR Educator's CRM with automated follow-up sequences. The director of admissions sees every touchpoint in one record without switching tabs.
  • Re-enrollment contracts generate from a template library. Families review, sign, and pay in a single flow inside the parent portal. The administrator no longer chases paper.
  • Tuition billing posts to the same family record. Payment plans, financial aid, and sibling discounts apply automatically. The CFO closes the books two weeks earlier each month.
  • Parent communication uses PCR Educator's AI assist to draft personalized re-enrollment reminders. The head of school reviews and approves. Nothing goes out auto-pilot, but nothing has to be written from scratch either.

The yield change

The lift in yield from 84 to 91 percent did not come from harder selling. It came from removing friction. Families who had to print, sign, scan, mail, and pay separately were quietly attriting. When the contract, the deposit, and the schedule live in one portal, the families who already wanted to stay actually finish.

What changed for families

Parents log in to one portal that holds the school year, the summer day camp, the financial aid award, the report card, and the cafeteria balance. The parent newsletter, the head's monthly note, and the divisional email all come from the same brand and the same inbox. From a family's perspective, St. George's got more organized. They did not see PCR Educator.

"We got our spring back."

Re-enrollment used to be the season my admissions team could not see family or friends. Now the system runs the cycle, and our team runs the relationships. The re-enrollment yield went up because we finally had time to actually call the families on the fence.

Catherine WhelanDirector of Admissions, St. George's School
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Five years on PCR Educator.

91%

Re-enrollment yield

Up from 84% the year before consolidation onto PCR Educator.

90%

Re-enrollment automated

Of the cycle handled without administrator intervention.

2 wks

Faster monthly close

Finance team closes the books earlier every month.

22%

Inquiry growth

Year-over-year increase in qualified inquiries since AI-assisted follow-up launched.

See PCR Educator in your school.

A 30-minute walkthrough tailored to your admissions cycle, re-enrollment workflow, and parent portal needs.

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