Unable to Login - Administrative Portals
Posted June 18, 2019
If a user is unable to login to any of Administrative Portals:
- Confirm that the user has a suitable role associated from the Roles Dictionary.
- Confirm that the user has at least one school associated.
- If they are unable to access the Finance portal, confirm that the user has at least one ledger associated.
Related articles
More from the Knowledge Base
Still have questions?
Live chat is staffed weekdays 8 am to 7 pm ET. Tickets get a response within one business day.
New to PCR Educator?
If you landed here from a search and want to see what PCR Educator can do, the demo is the fastest way in. Thirty minutes, no commitment.