Why does my notification job have no recipients?
Posted April 27, 2019
The most common reason that an email does not have any recipients is that you are sending an email to households and the household does not have Send Mail checked. The other possibility is that the record does not have any email addresses or any valid email addresses. Note: A list of all invalid email addresses can be accessed by navigating to Security > Maintenance > Validate Emails. You need the Security Full role to access this page.
Finally, a notification may show the message All recipients suppressed as duplicates; identical content was already sent in this job. This is not an error. Identical content is delivered to each address only once per send, so the address already received this exact email earlier in the same send. The referenced notification shows the copy that was delivered, along with its read date.
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