Why is the student's financial aid not showing in the (Re) Enrollment Contract?
Posted August 31, 2022
Financial aid not appearing in the (Re) Enrollment Contract is typically caused by a configuration mismatch. Check the following:
- Verify that the academic year on the Financial Aid Award matches the (Re) Enrollment Contract year.
- Verify that the accepted amount field is not already filled in. If an accepted amount is present, the contract will not apply the awarded amount.
- Verify that the Financial Aid Category does not have Contract Behavior set to Ignore.
- Clean the student's (Re) Enrollment Contract Options. If the contract was opened before financial aid was awarded, the aid will not appear until the options are cleaned.
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