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Posted July 23, 2021

Admissions Duplicate Check - User Not Logged In

When a person accesses the inquiry form without logging in, the algorithm checks to see if the household email address is found in an existing household record, matches an existing username, or matches an existing user email. If there is a match, the applicant receives a message to either log in with their existing account or contact the school. If there is no match, a new user record is created.

Moreover, the algorithm runs an Inquiry Duplication Check to identify if the inquiry record is a duplicate.

To troubleshoot potential issues, see Application Online Record Check.

Note: This article is only applicable if the Skip Demographic Duplicate Check and Skip User Creating and Duplicate Check properties are not enabled in the CMS Widget - Inquiry Submit widget.

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1 min read · Updated May 04, 2026 Article

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